Frequently Asked Questions
Shipping & Customs
Do You Ship Internationally?
Buyinko ships worldwide, with the exception of US territories (due to tax regulations) and countries currently engaged in war. Please note that orders may be automatically cancelled if placed from countries where delivery is restricted due to ongoing regional issues.
How are shipping costs calculated?
For orders under $60, a flat shipping fee of $15 will be applied. We offer free shipping on all orders of $60 and over.
How long will delivery take?
All orders are processed and prepared for shipping within 24 to 72 hours after placement. Once dispatched, your package will be delivered via EMS or K-Packet provided by Korea Post, which generally takes 5 to 14 business days (excluding weekends and holidays).
Will I have to pay customs duties and taxes?
Import duties, taxes, and charges are not included in the item price. These charges are the buyer’s responsibility and are determined by the customs regulations of the destination country.
How can I track my order?
You can track your order on our Order Tracking page by entering your Order ID and Billing Email, then clicking the “Track” button.
Payment & Orders
What payment methods do you accept?
You can easily pay with your credit card via PayPal, even without a PayPal account.
Which currency am I billed in?
All prices are in USD. Please note that slight discrepancies in the final amount may occur due to exchange rate fluctuations at the time of payment.
Can I change my shipping address after ordering?
Changes or cancellations are only possible before the order is shipped. Once your package has been dispatched, no modifications can be made.
Cancellations, Returns & Refunds
Can I cancel my order?
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Can I return or exchange items if I change my mind?
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I received a damaged or incorrect item. What should I do?
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How Can I Cancel Or Change My Order?
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How Do I Track My Order?
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How Can I Return a Product?
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